Terms and Conditions

Effective Date: 9/28/2024

Welcome to Absolute Auto Repair. These Terms of Service govern your use of our auto repair and maintenance services, as well as any interaction you have with us online or in person. By using our services, you agree to the following Terms. Please read them carefully.

1. Services Provided

Absolute Auto Repair offers various services, including but not limited to:

Vehicle inspections and diagnostics

Engine, brake, and transmission repairs

Routine maintenance (oil changes, tire rotations, etc.)

Estimates for insurance claims

We strive to provide high-quality service and repairs within agreed timelines. However, the completion time is an estimate and may change based on parts availability and the complexity of repairs.

2. Estimates and Approvals

Estimates: We provide written or electronic estimates based on an initial inspection. If additional issues arise during the repair process, the final cost may vary. Approval: We require your approval before beginning any work on your vehicle. By approving, you authorize us to carry out the repairs or services outlined in the estimate.

3. Payment Terms

Payment Methods: We accept various payment methods, including credit cards, debit cards, and insurance payments. Full payment is due upon completion of services, unless otherwise agreed. Late Payments: Late payments may incur additional charges. We reserve the right to retain your vehicle until the full payment is received. Insurance Claims: If repairs are part of an insurance claim, you are responsible for any deductible or costs not covered by the insurance provider.

4. Warranties and Disclaimers

Service Warranty: We offer a limited warranty on parts and labor for [insert warranty period, e.g., 12 months]. This warranty covers issues directly related to our repairs and services. For warranty claims, please contact us immediately. Third-Party Parts: Any parts provided by third-party suppliers are subject to the manufacturer's warranty. We are not responsible for defects or failures in third-party parts. Disclaimer of Warranties: Except as expressly stated, all services are provided “as is” without any warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose.

5. Customer Responsibilities

Vehicle Condition: You are responsible for ensuring that your vehicle is in a safe and operable condition when bringing it in for service. We are not liable for pre-existing conditions or damage resulting from such conditions. Timely Pickup: Once your vehicle is repaired, you must arrange for pickup within a reasonable timeframe. Vehicles left unclaimed for more than 30 days may be subject to storage fees or disposal under local laws.

6. Limitation of Liability

To the fullest extent permitted by law, Absolute Auto Repair shall not be liable for any indirect, incidental, or consequential damages arising from or related to the services provided. Our total liability for any claims, whether in contract or tort, is limited to the amount paid for the services.

7. Termination of Service

We reserve the right to refuse or terminate service at any time, particularly in cases where the customer has failed to comply with these Terms, has acted abusively, or has not made timely payments.

8. Privacy and Data Usage

We respect your privacy and handle your personal data in accordance with our

Privacy Policy. By using our services, you consent to the collection and use of your personal information as outlined in the policy.

9. Dispute Resolution

If a dispute arises between you and Absolute Auto Repair, we will attempt to resolve it amicably. If no resolution is reached, you agree to submit the dispute to mediation or binding arbitration as required by local laws.

10. Governing Law

These Terms of Service are governed by the laws of Texas, without regard to conflict of law principles. You agree to submit to the jurisdiction of the courts located in San Antonio for any disputes.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Absolute Auto Repair

2203 Danbury St, San Antonio, TX 78217

+1(210) 400-4355