Effective Date: 9/28/2024

At Absolute Auto Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, whether online or offline. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and mailing address when you request services or contact us. Vehicle Information: Details about your vehicle, such as make, model, year, and Vehicle Identification Number (VIN), which are collected for repair and maintenance purposes. Payment Information: Payment details, such as credit card or bank account information, for processing transactions. Website Usage Data: Information collected when you visit our website, including your IP address, browser type, pages visited, and interaction with the site (via cookies or similar technologies).

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage auto repair and maintenance services. To communicate with you regarding appointments, services, and promotions. To process payments for services rendered. To improve our services, customer support, and website functionality. To send promotional offers, with your consent.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party providers who assist with payment processing, towing services, or parts suppliers. Legal Compliance: We may disclose your information when required by law or to protect our rights, safety, or the safety of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no security system is completely foolproof, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

Access: You can request to know what personal information we hold about you. Correction: You can ask us to correct or update inaccurate information. Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations. Opt-out: You can unsubscribe from promotional communications at any time.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze traffic. You may choose to disable cookies via your browser settings, though this may affect your experience on our website.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website, with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Absolute Auto Repair

2203 Danbury St, San Antonio, TX 78217

+1(210) 400-4355